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Member Editorials & Commentary
The Association wishes to thank those that contribute articles for the benefit of learning from others' experience. The Association is happy to publish these articles, blogs and commentary without endorsing their content one way or another. We hope you enjoy what others have to say!
Words Are Magic... and In Business, They are Bottom Line Magic
Abe WalkingBear Sanchez

Identity Theft--Free Advice From An Attorney
By Anonymous

Order to Cash Process
Bart Frankel

Positive Customer Feedback
By Diana Tapelt, Credit Manager, Minvalco Inc.

WCA Assistance Greatly Appreciated
By Lynn Van Berkel, Credit Manager, Design Air, a division of U.S. Venture, Inc

Credit Fraud; What to Look For
Garbage In, Garbage Out
Improving the Effectiveness of Customer Visits is as Easy as A, B, C
It's a Better Mouse Trap
Make the Time
Motivation and Performance
My Favorite Payment Excuses
Personal Guaranty
Post Audit Checklist
Proof of Claim
Relating to the Use of a Personal Guaranty
Responding to Requests for Extended Dating
By Michael C. Dennis

A Year Without DNB
High Risk Private Equity Fund Companies
The Sudden & Unexpected--Be Ready To Quantify It
What is Character?
By Tom Hoyum

"10-TIPS SERIES" By Michael C. Dennis
Bankruptcy Early Warning Checklist
Benefits of Using Auto Cash to Process Customer Payments
Benefits of Online Training
Cash is King; How to Accelerate Collections
Collection Do's and Don'ts!
Creative Collection Tips
Creative Problem Solving Tips
Creditors Following a Customer Bankruptcy
Handling Disputes between Sales and Credit!
Hiring and Training New Collectors
Limiting Bad Debt Losses
Personal Fraud Protection Tips
Prioritizing Your Work in the Credit and Collection Department
Ten Risk Reduction Rules
Ways to Address Customer Deductions

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  Last Updated: April 5, 2019