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15755 West Rogers Drive
Suite 200
P.O. Box 510157
New Berlin, WI 53151-0157
Phone (262) 827-2880
Fax (262) 827-2899

Latest News
9:00 AM - NOON
Everyday, we're judged by our ability to manage projects, priorities and deadlines. And not everyone uses their time as productively as possible. During this informative and revealing seminar we will explore techniques for managing your time that will help you:
  • Be more productive
  • Reduce stress
  • Improve performance
  • Increase results...and during the program we'll learn:
      • How to prioritize for maximum results
      • How to stay focused & avoid distractions
      • "The Eisenhower Rule" and how to use it
      • How to delegate but not abdicate
      • The 80/20 rule for time management
      • Managing time efficient meetings
      • 8 bad time-management habits to avoid
Attendees will take a self assessment test to determine your level of time management skills!

1:00 - 4:00 PM
"By its very nature, the credit department will encounter customers who are less than cooperative. People who are looking for credit or who owe money can be very sensitive to these issues. During this program, we will explore ways to successfully manage conflict situations that will help you:
  • Improve customer interactions
  • Reduce customer disputes
  • Minimize stress
  • Improve payment habits.
    You will learn:
  • How to solve customer complaints & rebuild goodwill
  • How to manage the behavior of difficult and demanding customers
  • How to handle power players who try to impose their will on you
  • How to create collaborative solutions to customer problems.
  • And More....
All attendees will complete a Conflict Management behavioral study to identify how they react to a variety of conflict issues.

Rely on the Association for important and timely Professional Education through one-hour Webinars. Click here for a list of all upcoming events.

Great Value For All Your Training Needs!
Click here to register online for events the Association is currently offering

"The Use and Abuse of Financial Analysis - Hint: It's a Tool, Not a Rule!" Webinar
Monday - April 14
Download Announcement & Registration

"Time Management Skills For Credit Professionals" & "Conflict Management Skills For Credit Professionals" Sessions
Thursday - April 17
Download Announcement & Registration

"Basics of Cash Flow Analysis: Business & Personal" Webinar
Tuesday April 22, 2014
Download Announcement & Registration

"Linked-In and how to utilize it!" CBMN Meeting"
Monday - May 12, 2014

For a limited time, in addition to all of the Association's published services and benefits, enjoy TWO complimentary Webinars during your first year of Membership. Choose from those described above or check out the list on our Education page for a full listing. More will be added throughout the year. Want MORE reasons to become a member, contact us at 262.827.2880. We are the Credit Professional's Association!


Save the date--September 16 & 17
The Holiday Inn
Neenah WI
A Member's Testimonial

I would like to thank the Wisconsin Credit Association in helping me with the overwhelming task of processing applications during our acquisition of another company last fall. We had mailed over a thousand letters to customers requesting updated credit information. As they started coming in, it was impossible for me to process them all on my own. WCA reached out to me and offered assistance with this project. After some discussion as to what they could provide, I sent a list of the largest credit customers. The Association did all the preliminary investigation; looking up legal entity names, accessing Experian and TGX and compiled all this information on a spreadsheet for me. This information was and continues to be extremely helpful in that I can see at a glance, any high risk accounts that I should be aware of and those that are not as big a concern as I become familiar with the new customers we took on in this acquisition.

This was a service I didn't realize was available to me as a member of WCA and the only cost was the Experian reports which I would have paid for had I run them myself. I would encourage others to take advantage of the resources available through WCA. Being a member is much more than belonging to a credit group, it is being part of an organization that is genuinely concerned about our success as Credit Managers as we help our companies grow the business. Lynn Van Berkel, Credit Manager
Design Air, a division of U.S. Venture, Inc.

For more information or interest in this and other Member services, contact WCA at 262.827.2880

Corporate & Community Training

Independent Study Courses are designed to provide a more convenient option to traditional courses, while offering a network of support. Our courses allow you the flexibility to choose the convenient times to study and take exams. They give you the freedom to work on class assignments as time permits; with no mandatory scheduled classes to attend. The recommended time for completing a course is 3 months. While you can work on these classes at your own pace, students are encouraged to follow a weekly syllabus and will find that they are more motivated to complete the course on time. On average students save at least 30% on course fees compared to these courses offered elsewhere. Everything needed for the class, including the book, is included in our course fee.

We offer a wide variety of classes, such as:
  • Accounting
  • Business Credit Principles
  • Business Law
  • Credit Law
  • Financial Statement I & II
  • International Financial Statement Analysis
  • International Financial Management
Each course is worth either 30 or 35 CEU's or CPE's. Take the course by yourself or with others from your company.

Please call the Association for more information at 262-827-2880, or download the registration form here.

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  Last Updated: March 07, 2014