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Latest News
"Management Issues Affecting The Credit Department" Webinar
October 13, 2015

This Webinar will provide the credit professional with an understanding of various "management issues" that affect the credit department including how to deal with diversity in the workplace created by gender, generations, and ethnicity.

Additionally, the trait, skills, and style approach of management will be reviewed along with psychodynamic management theory, strategic leadership concepts, and ethical managerial principles. The session will conclude with the concept of leadership versus "Managership."

Main Topics:
     * Management Techniques and the Diverse Workforce
     * Traits, Skills, and Style Approach of Management
     * Psychodynamic Management Theory and Strategic Leadership Concepts
     * Principles of Managerial Ethics
     * Leadership vs "Managership"

Click here to Download Announcement & Registration.

Rely on the Association for important and timely Professional Education through one-hour Webinars. Click here for a list of all upcoming events.

Great Value For All Your Training Needs!

"Management Issues Affecting The Credit Department" Webinar
Tuesday - October 13
Download Announcement & Registration

"Bulldog Collections" Webinar
Tuesday - October 20, 2015
Download Announcement & Registration

"How to Set and Monitor Customers' Credit Limits" Webinar
Thursday - November 12, 2015

Collecting Commercial Debt ~ A 5-Part Distance Learning Based Series

The Association has developed a comprehensive training curriculum to help educate credit and collection professionals. This comprehensive 5-part series has been designed to provide training for new collectors while at the same time, updating and fine-tuning the skills of experienced collectors. There is no time limit for completing the classes. Each program is one hour long. You can access these pre-recorded sessions at any time that is convenient for you.

     1. Collections: Thinking and Acting Outside of the Box
     2. Domestic Debt Collection
     3. Collection Tips and Techniques
     4. How to Address and Resolve Disputes and Deductions
     5. Collection Automation

Click here, for full Details and to register.

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  Last Updated: October 2, 2015